Thank you for choosing to shop with Lalchal. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about our customers, including information that we collect both online and offline.

If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us at info@lalchal.com.

What information do we collect?

We may collect personal information about you when you visit our website, make a purchase online or in our outlets, sign up for our newsletter, or contact us with a question or concern. The types of personal information we may collect include:

Your name, address, email address, and phone number
Payment information, such as credit card number, billing address, and expiration date
Purchase and transaction history
Information about your preferences and interests
Any other information you choose to provide to us

How do we use your information?

We use the information we collect for a variety of purposes, including:

To process and fulfill your orders
To communicate with you about your orders and other transactions
To send you marketing communications and newsletters
To improve our website and customer service
To comply with legal obligations and protect our rights and interests
How do we protect your information?

We take the security of your personal information seriously and use reasonable measures to protect it from loss, theft, unauthorized access, and misuse. We use industry-standard encryption technology to protect sensitive information, such as credit card numbers, during transmission.

Do we share your information?

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with third-party service providers that help us operate our website or process your orders, such as payment processors and shipping companies. We require these service providers to use your personal information only for the purposes for which we have engaged them and to protect your information in accordance with this Privacy Policy.

Your Choices

You may choose to opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails. You may also update your account information or request that we delete your personal information by contacting us at info@lalchal.com. Please note that we may retain certain information about you as required by law or for legitimate business purposes.

Updates to our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make any material changes, we will notify you by email (if you have provided one) or by posting a notice on our website.

Cookies and Web Beacons

Like any other website, Lalchal uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Third Party Privacy Policies

Lalchal’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Children’s Information

Lalchal does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Lalchal. This policy is not applicable to any information collected offline or via channels other than this website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@lalchal.com.